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Marsiling Secondary School

Parents Gateway

Download the free Parents Gateway app to manage school admin matters and stay updated on your child's activities.

Last updated 31 August 2026

About the Parents Gateway Mobile App

App Store listing for Parents Gateway by Ministry of Education Singapore, rated 3.5 stars, 60 education category, age 4 plus.

The Parents Gateway (PG) Mobile App is an initiative by MOE to enable parents to interact with schools more conveniently on administrative and financial matters. Parents will also be able to use this app to stay updated on school’s programme and activities.

The PG App will be implemented in all schools over the course of 2019. If you have two or more children and they are in different schools, you will be able to receive notifications for all your children on the same PG App.

The free app will bring several benefits, including:

  • Providing parents with timely information about school events
    (eg. enrichment and CCA activities)

  • Enabling parents to perform a range of functions including giving consent for school trips

  • Reducing usage of paper and decreasing environmental impact (hard-copies will no longer be provided)

We strongly encourage all parents to download and use the PG App as it will bring significant benefits for parents, teachers and the school.

Frequently Asked Questions About Parent Gateway (opens in new tab)

Currently, we send letters to parents through hard-copies that students pass to their parents. These include letters about termly / ad-hoc activities, as well as letters from the General Office about finance or billing matters.  From 2019, the school will communicate with parents through MOE’s Parents Gateway (PG) Mobile App.

Step-by-Step Guide – Setting up the PG Mobile App

Step 1 – Setup your SingPass and 2FA

  • SingPass and 2-Factor Verification (2FA) is required to access the PG App.

    • SingPass is available to all Singapore Citizens and Singapore Permanent Resident parents. If you have not yet registered for SingPass, or 2FA, please visit the SingPass website (opens in new tab) to do so. If you are not a Singapore Citizen or Singapore Permanent Resident (PR), you may also visit the SingPass website to find out if you are eligible for SingPass.

  • You may also scan the QR codes below to access the respective portals

Singpass

Black and white QR code with three square corner markers and a dense pattern of small squares.

2FA

Black and white QR code with three corner squares, used for scanning with a mobile device.

Step 2 – Download the Parents Gateway Mobile App

  1. Open the Apple App Store (opens in new tab) or Google Play Store (opens in new tab) app on your mobile phone.

  2. Search for the ‘Parents Gateway’ mobile app

  3. Download and install the app onto your phone.

  4. Enable ‘Allow Notifications’ to receive push notifications.
    Note: Supported OS Versions – Android 6.0 or later & iOS 9.1 or later

You may also scan the QR codes below to access the respective portals

Android

Black and white QR code with three square corner markers on a white background.

iOS

Black and white QR code with three square alignment markers in the corners.

Step 3 – One-Time On-boarding

1. Tap on “Log in with SingPass”

White smartphone displaying the Parents Gateway app with an orange logo and a log in button.

2. Log in with your SingPass (2FA)

Smartphone displaying the SingPass login screen with username and password fields and a red Login button.

3. Tap on “Retrieve” to retrieve your child’s information.

Phone screen showing two illustrated figures standing, with text "Let's get started" and a Retrieve button below.

4. Tap on “Done” to complete the registration process.

Mobile screen showing a Success message with two children's names listed and an orange Done button below.

  5. You should see your child’s school announcements and activities.

A white smartphone displaying a home screen app with colorful user avatars and two notification cards below them.